As a business, you cannot afford any downtime from your internet connection. A flawlessly working internet connection is crucial for any organization. If there is a malfunction, it is not possible to pin, employees cannot access files or orders cannot be processed, that is extremely annoying. Such a failure can therefore cost a company a lot of money. In the worst case, such an outage can last for days.
Fortunately, Comgate meets the need to always have a working internet connection. This is how we offer it”Comgate 4G/5G Backup” data subscription, to be used as a 4G/5G failover or backup solution in a router, switch or other network device. In addition, we also have a total solution with the 4G Backup Package. You will receive a plug & play package consisting of a 4G router, SIM card and management portal. In this way, customers can also have a fast and stable internet connection via 4G in the event of a malfunction. As an independent IoT Service provider, Comgate has already advised several partners in this regard. Every company deserves the security of a properly working internet connection. In this article you can read more about the possibilities that Comgate offers for this.
Comgate offers security and redundancy with the Comgate 4G/5G Backup SIM card. This guarantees that you are always online and that you remain online even if the fixed internet connection has a breakdown. Thanks to this backup solution, your company can continue to work as usual, you can still be reached by telephone and customers can still pay by debit card. We offer 2 different backup plans; via the KPN network or via the T-Mobile network. Instead of an upgrade to 5G, these SIM cards are standard 5G and backwards compatible with 4G.
This subscription is also very suitable for primary internet applications where the data consumption fits within this bundle, and where the solution is managed in the router or device. For example for internet for routers with WiFi for ATMs, digital signage, internet for cash register system or tablets.
Managed or unmanaged variant
“Comgate 4G/5G Back-up NL” is available as a managed M2M/IoT data subscription via the KPN network and as an unmanaged variant via the T-Mobile network. The KPN 4G/5G Backup SIM includes Comgate Cisco Jasper management portal and additional network services. For both the 4G/5G KPN Back-up SIM and the T-Mobile Back-up SIM card, you get a data bundle of 6,50GB for the Netherlands for only € 5 per month. All connected SIM cards also automatically and free of charge form a group bundle (pooled), so that the data consumption is distributed over all SIM cards. Both Backup SIM propositions are available as a retail and wholesale variant.
As an expert in the field of hardware and connectivity, Comgate is happy to help you with an All-in-One solution. We make the combination of hardware, accessories and connectivity. For each application, we have looked at the most suitable hardware and data bundle that meet your wishes and needs. The ideal thing about the 4G Backup package is that you pay this monthly in a subscription form. During the term you will benefit from our service and expertise.
If the main connection (internet via fiber optic, cable or ADSL) fails, it is automatically replaced by the 4G backup connection. The Backup package ensures that work can continue in the office, without damage to image or organization. In this way, the package is a smart investment and prevents the work processes from coming to a standstill and the resulting costs in your organization or that of your customers.
Comgate makes it even easier for partners because the Backup subscription can be taken out as a Managed service. Management of the complete service is provided by Comgate for you. If you have any questions, you have access to our Support Department so that you can focus on business-critical matters. All hardware is fully configured according to your wishes, so that you or your customer can immediately start using or installing the solution upon receipt.
4G Backup plan – How does it work?
The subscription includes a router with a failover function. With this function, the internet connection can be received via a fixed line (WAN port) as well as via 4G (SIM card). The router will automatically switch to another Internet connection if the main connection fails. For example to 4G if the fixed internet line goes down, or vice versa. As soon as the main connection is working again, the router switches back to it as quickly as possible, this is called fallback. The handy thing about the included 4G failover router is that you can insert two SIM cards, each from a different provider, for extra security. If one connection does not work, you can use the other 4G connection.
As an extension of our service, Comgate offers additional Service Level Agreements for all mobile internet packages. The different levels describe the additional quality of service between Comgate and you as a partner. Comgate uses three levels of Service Level Agreement for this service:
As standard, you purchase the SLA: Office Hours with the 4G Backup package. For a small additional cost, you can upgrade the SLA to Next Business Day or Always Online. This way you can be sure that you always receive the best service at any time!
Look for more information about our SLA services and the corresponding service description here .
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