Onboarding documents

Thank you for your order and trust in Comgate. With our years of expertise and experience, we will serve you as best as possible. To support you in deploying your IoT connectivity solution, we have listed a number of documents with relevant information about Comgate's products, services and service. With these documents you have all the information you need to make immediate and successful use of your SIM cards, Temporary Internet Package, or the Comgate IoT Portal. You can find the documents on this web page. Of course, we are also available if you have any further questions.

On this page you can find our various onboarding documents. Download the following documents here:

This Start Guide explains how to use your SIM card so that you can be online quickly. Also more information about monitoring and managing your SIM cards.

In this document you can find not only the most frequently asked questions, but also the contact details and departments you can contact if your question is unexpectedly not answered.

The installation guide Temporary Internet Packages describes in detail how to set up a Temporary Internet Package. We will help you step by step to use the package so that you can have internet at any location within 48 hours!

You can use the Comgate IoT portal to manage your SIM cards, among other things. In addition, you can, for example, view the usage of your SIM cards and order and connect new SIM cards. In the IoT Portal leaflet we give you an overview of all features. If you would like to use the portal free of charge, request an account from our Support Department.

The APN leaflet has been created to help you set up your SIM cards correctly. Here you can find the correct settings per provider to ensure that your SIM cards can connect to the correct network.

 

Do you have questions and would you prefer to contact an employee? Please contact support@comgate.io or call +31 011 108 39.

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No matter how big your company is, our specialization in 4G hardware and connectivity means that we can seamlessly meet any data requirement with associated network advice, at a competitive price!