SEPAY serves its customers with transaction services, debit and credit transactions, leasing, buying or renting of both mobile and fixed ATMs. In order to be able to access the data from (mobile) ATMs, SEPAY was looking for a data plan that provides high coverage and uptime. SEPAY's needs are fulled in with a scalable data plan, both in the number of connections as in the data bundle. SEPAY has chosen Comgate's eSIM.
SEPAY is currently a large independent provider of payment terminals and electronic payment services in the Netherlands. “We are the cheapest provider of ATMs in the Netherlands and Belgium. ATMs with which customers can always pay quickly and safely ”. In 2011, the company was certified by De Nederlandsche Bank as a payment institution.
SEPAY serves its customers with transaction services, debit and credit transactions, leasing, buying or renting of both mobile and fixed ATMs. Taking care of the complete processing of these transactions, including the reports, is part of this. “We now provide all their electronic payment transactions for more than 20.000 customers; V-PAY, Maestro and credit card payments. Our goal is to optimize our customers' payment traffic by developing and delivering safe, efficient and low-cost electronic payment services in a total solution ”.
High coverage and uptime for reliable service
“We use our knowledge and experience every day to provide all our customers with the most suitable payment solution. Whether this is renting, leasing or buying a fixed or mobile ATM. In order to be able to access the data from our (mobile) ATMs, we went looking for a company that specializes in IoT connectivity solutions, or a data plan that would provide high coverage and uptime. Always the best available network was key. We soon came into contact with Comgate. A personal organization that, like SEPAY, is flexible and thinks along with its customers. The technical support combined with a competitive offer was the deciding factor for the partnership. “SEPAY's need has been met with a scalable data plan, both in the number of connections and in the data bundle. We have opted for Comgate's eSIM, so that in the future we no longer have to perform a complicated logistics operation if we would like to use a profile from another provider. A profile switch that can be implemented remotely is then sufficient. The freedom that this gives us feels very pleasant and is actually quite natural. The SIM cards are also completely network-independent and choose the best available network. This is also the case in the border areas, because all networks in the EU are available as usual. Due to a strong decrease in complaints about connectivity, customer satisfaction has increased. Due to the high reliability of the transactions in our devices, our customers can fully focus on their own activities, as it should be ”.
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